Legal information

Comprehensive legal disclosures for The Pearl Meridian Hotel casino operating in the Netherlands. Licensing, company registration and dispute procedures.

Imprint & Company Licensing18+ Gaming

Imprint

Operator: The Pearl Meridian Hotel

Address: Keizersgracht 245, Amsterdam 1016 DZ, Netherlands

Phone:+ (31) 65 123-79-84

Email:Thepearlmeridianhotel@gmail.com

KvK (Chamber of Commerce): 12345678

Legal Representative

For formal notices and corporate correspondence, contact the legal department via the email above.

Licensing and regulatory oversight

The Pearl Meridian Hotel operates onsite gaming activities under applicable Dutch laws. Gaming activities are subject to supervision by the Dutch Authority for Gambling (Kansspelautoriteit).

Regulator: Kansspelautoriteit (KSA) — kansspelautoriteit.nl

Responsible gaming

We are committed to responsible gambling. Access to gambling areas is restricted to persons 18 years or older. Staff are trained to identify and assist guests showing signs of problem gambling.

Self-exclusion available onsite upon request.
Limits on play and time-out options provided on request.
Support organisations: Kansspelautoriteit and national counselling services.

How to request exclusion

Data protection & privacy

We process personal data in accordance with EU and Dutch data protection law (GDPR). The site’s privacy practices are described in full on our Privacy Policy.

Data controller: The Pearl Meridian Hotel. Requests regarding access, rectification, restriction, objection or erasure should be sent to the address or email listed in the Imprint.

Complaints and dispute resolution

If you have a complaint about services or gaming, please follow our internal complaints procedure first. If unresolved, you may escalate to independent dispute resolution where available.

Contact our guest services or legal department via email. We aim to respond within 14 days. Keep records of correspondence and supporting documents.

For unresolved disputes, parties may submit complaints to the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr. The KSA can advise on gambling-specific complaints.

Dutch law applies to contractual matters concerning our onsite services. For cross-border consumer disputes, EU rules on jurisdiction and consumer protection apply.

Official documents & requests

You may request copies of our licensing documentation, terms and conditions and other corporate filings. Use the request form to initiate a records request. We will process requests in line with GDPR obligations.

License summaries available upon request.
Terms and conditions provided to guests at check-in.
Official legal notices are served to the address in the Imprint.

Submit a request or complaint

We aim to acknowledge receipt within 7 working days.