Privacy Policy

This Privacy Policy explains how Thepearlmeridianhotel and The Pearl Meridian Hotel casino (collectively, the “Hotel”) process personal data for hospitality and venue operations conducted at Keizersgracht 245, Amsterdam 1016 DZ, Netherlands. Our activities include hotel reservations handled by phone or email, concierge support, event coordination, and onsite gaming operations within the casino areas. We respect your privacy and aim for clarity about the information we collect, how it is used, and your choices.

Data we collect. We may collect identification and contact details (such as name, email address, and phone number), stay preferences, event requirements, and communications exchanged with our team. For onsite gaming access, we may verify age and identity in line with venue rules and local regulations. When you visit our website, basic analytics may record technical information such as pages viewed, device type, and approximate location derived from IP data, to help improve site content and navigation.

How we use data. We process personal data to respond to inquiries, prepare reservations, coordinate concierge and events, improve guest experience, and meet regulatory obligations tied to venue access and responsible gambling. Data may be used to provide service confirmations, schedule changes, or relevant updates about your visit. We do not offer gaming services online; gaming occurs only within our complex, where additional checks may apply for age and conduct.

Legal bases. We rely on the necessity to perform or prepare a service at your request (e.g., handling a reservation), our legitimate interests in running a safe, efficient venue (e.g., ensuring orderly access), and compliance with applicable laws and regulations. Where required, we seek your consent, which can be withdrawn at any time without affecting prior lawful processing.

Sharing and retention. We limit sharing to service providers assisting with hotel operations, IT support, and compliance needs, bound by confidentiality and data protection terms. Data is retained for as long as needed to provide services, resolve queries, meet legal obligations, and maintain reasonable records of transactions and communications. We do not sell personal data.

Security. We implement administrative, technical, and physical safeguards appropriate to the nature of the data and the scale of our operations. While *** measure can fully eliminate risk, our aim is to reduce the likelihood and impact of potential incidents through layered controls and regular oversight.

Your choices. You may request access, correction, or deletion of your personal data, or object to certain processing where permitted by law. We will respond within reasonable timeframes consistent with local requirements. To exercise rights or raise questions, contact us at Thepearlmeridianhotel@gmail.com or call + (31) 65 123-79-84.

Cookies and analytics. Our site may use cookies and similar technologies for essential functions and aggregated analytics. You can manage preferences through your browser settings. Acceptance or rejection of non-essential cookies can also be set via the site banner to tailor your experience.

Onsite scope and responsible access. Gaming services take place only within our casino floors. Access to gaming areas is for adults only (18+) and requires verification at entry. House rules help maintain a respectful, comfortable environment for guests. If you feel a problem — seek help.

International aspects. Operations are based in the Netherlands. If limited transfers occur to service partners in other jurisdictions, we apply appropriate safeguards consistent with applicable data protection requirements.

Updates. We may revise this Privacy Policy to reflect service changes, regulatory updates, or operational improvements. The latest version will appear on this page with an updated effective date. Material changes will be signposted where appropriate.

Contact details. Data controller: Thepearlmeridianhotel, Keizersgracht 245, Amsterdam 1016 DZ, Netherlands. Email: Thepearlmeridianhotel@gmail.com. Phone: + (31) 65 123-79-84.